Get in touch with support now

Please fill out our contact form and we will get back to you as soon as possible or forward your request to a partner in your region.

Name
Name is required
Surname
Surname is required
Company
Company is required
Country
Phone
Phone is required
E-Mail
EMail is required
Printer model
Printer serial number
Message
Attachment

Get in touch with support now


T +39 0472 810444

E vanguard.europe@durst-group.com

Training

Quarterly training at our Vanguard Digital Experience Center
Fill out the form below, and we'll notify you when the workshops open back up!

Name
Name is required
Surname
Surname is required
Company
Company is required
Country
Phone
Phone is required
E-Mail
EMail is required
Workshop class
What printer will you attending the workshop for?
What RIP system does your printer have?
What level of knowledge do you have with the printer?

Workshops


Quarterly Training at Our Vanguard Digital Experience Center.

We offer quarterly training to our customers to get hands-on experience with their Vanguard printer.

United States

April 20-22
June 22-24
Sept. 21-23
Nov. 2-4


Brixen, Italy

July 6-8
September 28-30

FAQ

Leading + Trailing lamps and 100% intensity should be used at all times for maximum cure. The only reason to not use Leading+Trailing is when you are going for a gloss effect (Leading Lamps) or when the media starts to buckle and warp from the heat of the lamps. Our Vanguard Digital support team can advise on which setting is best for yothis.

Filters are recommended to be changed every 6 months or 13 liters of ink, whichever comes first.

No. It is not recommended to use ink that has expired.

Follow the maintenance procedure for End of Day shutdown. Please ensure you have a battery backup plugged into the machine.

We recommend purging your printheads on average every 4 hours.

Sensors in the main tank will indicate low ink and an alarm will notify you to refill.

We provide generic profiles with the purchase of your machine. In addition to the profiles we provide, we also work with world -class color profilers for advanced color accuracy.Contact your local sales representative for more information.

It is recommended that a certified Vanguard Digital service engineer be on-site to reposition your printer.

Yes, we train and encourage our customers to service and maintain their own printers. We offer multiple resources as well as host a free 3 day training workshop once a quarter. You may register under the Workshop section on the Customer Care page.

Vanguard Digital is committed to providing you with the best solution in every aspect of your printer. We supply a range of ink series and will discuss what is best for yothis. Purchasing ink from other vendors may cause devastating damage to your printheads and is not covered under Vanguard Digital warranty.